Banking Insights

July 17, 2019  |  by Diebold Nixdorf

Cash recycling ATMs give financial institutions the power to control their entire cash management process from end to end. We sat down with Volksbank Albstadt’s Head of Facility Management, Joachim Schmalzl, to discuss how the bank successfully implemented recycling—and how their cash cycle was transformed as a result.

June 25, 2019  |  by Diebold Nixdorf

We’re proud to introduce DN Series™, a revolutionary self-service solution that’s Built to Connect. Built for More.™ With more total capacity, more functionalities, more integrations, and more security, DN Series™ is breaking the mold for self-service solutions.

June 25, 2019  |  by Diebold Nixdorf

Learn more about the ATM solution family that will change the way you think about self-service.

May 21, 2019  |  by Juergen Kisters

ATMs are no longer cash-and-dash machines—and with people spending the equivalent of an entire day each week online, usually on a smartphone, financial institutions (FIs) must adopt and augment their self-service channels to engage and retain customers.

May 06, 2019  |  by Diebold Nixdorf

Discover how industry leaders maximize customer engagement and strategic ROI.

April 24, 2019  |  by Diebold Nixdorf

Do away with the restrictions of the teller window and let employees freely interact with customers. Create personalized relationships with customers while taking care of their financial needs in real time, including requests for assistance, opening accounts, checking balances, making transfers, and so much more using only a tablet.

April 02, 2019  |  by Matthew Phillips

Humanity is the true heart of connected consumer journeys. To create frictionless movement between all channels, financial institutions have to understand the customer experience at a meaningful level. Robots cannot do that — even AI is only as good as the data people feed it — but people can.

March 18, 2019  |  by Diebold Nixdorf

Financial customer have changed. Have you?

January 22, 2019  |  by Doug Diehl

Diebold Nixdorf’s Branch Design & Deployment team ensures that every branch transformation project we support has access to dedicated branch experts. See some examples in our blog.

January 16, 2019

It’s no secret that we’re all using our smartphones for just about everything these days. But what’s interesting about changing consumer behavior is how things stay the same. People aren’t swapping one channel for another, they’re just using them all more strategically.